From Whitehorse in January to a Toronto condo in July, the same lower-back ache shows up for a lot of Canadian drivers, shovellers and desk workers. We ship the Triple Method Back Massager free and tracked to every province and territory from our US warehouse, with the same 90-day guarantee Canadians get everywhere else. Here is exactly what to expect on delivery, pricing, duties and returns before you order.
Orders placed on a business day are dispatched within 24 hours from the US warehouse. Typical delivery to Canadian addresses is 7 to 14 business days, with tracking emailed to you as soon as the label is scanned by the courier.
Standard tracked shipping is free. Expedited shipping is available at checkout for $9.95 if you want it sooner, though most parcels crossing into Canada still route through a regional hub before reaching a local depot for the final leg.
Addresses in larger centres — Toronto, Montreal, Vancouver, Calgary, Ottawa — tend to see the faster end of that window. Rural routes, northern communities and anywhere serviced by a smaller regional carrier can run closer to the full 14 business days, especially once winter weather slows highway freight between provinces.
Question
Answer
Delivery time
7-14 business days, typically
Shipping cost
Free (standard); $9.95 USD for expedited
Currency
Charged in USD; your bank converts to CAD
Duties/taxes
Occasional GST/HST or brokerage fee, set by customs and the carrier
Returns window
90 days from delivery
Support
support@triplebackmassager.com
Pricing in Canada
All prices are in USD: $99.95 for one unit, $179.90 for two ($89.95 each), or $239.85 for three ($79.95 each). Your Canadian card is charged in USD and your bank applies its own conversion rate at the time of payment — we do not add a surcharge on top of that.
Because the exchange rate moves day to day, the same order can work out to a slightly different number of Canadian dollars depending on when your statement posts. If you want a rough idea before ordering, check the current USD/CAD rate your card issuer publishes rather than relying on a fixed conversion, since we cannot quote one that stays accurate.
There is no subscription, no membership and no recurring charge of any kind — you pay once at checkout and that is the full cost of the product, aside from any customs charge described below.
Cross-border parcels into Canada can occasionally attract duties or GST/HST, collected by the carrier on delivery rather than charged by us at checkout. These are set under Canadian customs rules and depend on the declared value and category of the goods, so we cannot promise a fixed number.
Import charges are uncommon on orders of this value, but we would rather flag the possibility upfront than have it be a surprise for a lorry — sorry, delivery driver — to explain on your porch.
If a brokerage or handling fee is applied, it is charged by the courier that clears the parcel through the Canada Border Services Agency, and any receipt for that charge will come from them, not from triplebackmassager.com.
Returns from Canada and your consumer rights
The 90-day money-back guarantee applies exactly the same in Canada as anywhere else we ship. Email support@triplebackmassager.com with your order number inside 90 days of delivery and we will send return instructions and refund the product price.
You do not need the original packaging and there is no restocking fee. Provincial consumer protection rules in Canada also give you baseline rights around goods sold at a distance, and our guarantee sits alongside those rights rather than replacing them.
If you are returning the unit from a smaller town, your nearest post office or courier drop-off point is generally the simplest way to send it back — we will confirm the return address once you contact us.
Who in Canada actually reaches for one of these
A lot of the Canadian orders we see fall into a few patterns: long-haul and local delivery drivers who spend eight or more hours a day on the road across icy highways, tradespeople hauling gear in and out of a truck bed through a Canadian winter, and office workers whose commute doubles in the cold months because everything moves slower on snow and slush.
Winter itself is part of the story. Shovelling a driveway, scraping ice off a windshield in an awkward crouch, or just tensing your shoulders against the cold for months at a time all add up to the kind of muscular tightness that a hands-free heat-and-massage session at the end of the day is meant to ease.
It also travels well between provinces. The belt folds flat into a duffel or carry-on, so it comes along for a drive from Calgary to the coast or a flight from Halifax to Vancouver without taking up much room.
Choose your bundle
Free worldwide shipping on every order · Prices in USD · 90-day money-back guarantee
Independent customer reviews are not published yet.
We will add feedback here as customers choose to share it. Until then, review the product specifications, instructions, shipping terms and guarantee before deciding.
Do you ship the Triple Method Back Massager to Canada?
Yes. We ship free tracked delivery to all Canadian provinces and territories from our US warehouse, typically arriving in 7 to 14 business days.
Are prices in CAD or USD?
All prices are in USD. Your bank converts to Canadian dollars at their own rate when the payment is taken; we do not add a currency surcharge.
Will I pay customs or duties in Canada?
Duties or GST/HST may occasionally be applied by Canadian customs or the delivery carrier on cross-border parcels. These are set by customs rather than by us and are not included in the checkout price.
Can I return it from Canada?
Yes — the 90-day money-back guarantee applies. Email support@triplebackmassager.com with your order number and we will send return instructions.
Does the charger work in Canada?
Yes. It charges over a standard USB-C cable, so any Canadian phone charger, laptop port or power bank works. There is no plug adapter needed.
How long does delivery take to a rural or northern address?
Rural, remote and northern addresses can run toward the longer end of the 7-14 business day window, and winter weather on highway routes can add a few extra days.
Do I need to be home to sign for the parcel?
That depends on the carrier assigned for the final leg of delivery in your area — tracking will show whether a signature is required, and most residential parcels are left safely if not.
Can I track my order once it crosses into Canada?
Yes. You will receive a tracking link by email as soon as the parcel is dispatched, and it updates as the parcel clears customs and moves through the Canadian delivery network.
Is there a Canadian phone number for support?
Support is handled by email at support@triplebackmassager.com so we can keep response times consistent regardless of time zone, from the Maritimes to British Columbia.
What if my order arrives damaged from the trip north?
Email us photos and your order number within 90 days and we will sort out a replacement or refund — you do not need to arrange the return shipping yourself first.
Risk-free
90-Day Money-Back Guarantee
Use the Triple Method Back Massager every day for 90 days. If your back doesn't feel better, email us and we'll refund the price of the product. No return-shipping runaround, no restocking fee, no need to keep the box.
